Key Takeaways

  • Fino Payments Bank appoints Abhilash Ankathil as Chief Compliance Officer.
  • Amid regulatory scrutiny, the bank focuses on strengthening compliance.
  • Fino reports significant deposit growth and customer base expansion.
  • Challenges in transaction and digital payments sectors observed.
  • The bank is transitioning towards a small finance bank model.

Fino Payments Bank Strengthens Compliance with New CCO Appointment in 2023

In a strategic move to bolster its compliance capabilities, Fino Payments Bank has appointed former Reserve Bank of India (RBI) executive Abhilash Ankathil as its Chief Compliance Officer (CCO), effective April 6. This decision comes at a crucial juncture as the bank navigates through a period of heightened regulatory scrutiny while aiming to sustain its growth trajectory.

Understanding the Significance of Ankathil’s Appointment

Abhilash Ankathil’s selection as CCO is a testament to Fino Payments Bank’s commitment to reinforcing its compliance framework. With over 25 years of experience in the banking and non-banking sectors, Ankathil brings a wealth of expertise, particularly in payment system regulation, legislative drafting, and enforcement actions. His previous role as Deputy Legal Advisor at the RBI positions him well to steer Fino through complex regulatory landscapes.

His appointment follows the departure of Aashish Pathak, the former CCO, who resigned due to personal reasons. Ankathil is expected to serve a three-year term, during which his primary focus will be to ensure the bank’s adherence to regulatory standards and fortify its compliance protocols.

Fino’s Growth Amid Regulatory Challenges

Fino Payments Bank has experienced significant growth, as evidenced by its provisional business update for the fourth quarter of FY26. The bank reported opening approximately 700,000 new accounts, increasing its customer base to around 17.5 million. Moreover, the bank’s deposits hit an all-time high of over ₹2,950 crore in March 2026, and its renewal income reached a record ₹62.2 crore, showcasing the bank’s robust financial health despite ongoing regulatory challenges.

However, the bank is not without its challenges. Recent investigations involving its former Managing Director and CEO, Rishi Gupta, related to a ₹840 crore GST evasion case, have put the spotlight on Fino’s compliance practices. Although the bank maintains that the probe is unrelated to its GST compliance, the situation underscores the importance of rigorous compliance oversight, which Ankathil is expected to reinforce.

Performance Dynamics and Future Outlook

Despite the bank’s overall positive performance, certain segments have seen a slowdown. The transaction business, encompassing remittances, micro-ATMs, and AePS, saw a 30% sequential decline due to muted activity in the early months of the quarter. Similarly, digital payment services moderated by about 25% when compared to the previous quarter, attributed to a “risk-calibrated approach” and industry developments.

Fino Payments Bank is currently focused on building a high-quality and active merchant base, which is anticipated to drive recovery and growth in the future. As the bank progresses towards its small finance bank (SFB) transition, it aims to leverage its existing strengths while addressing the challenges in its operational ecosystem.

What This Means For Businesses

For businesses operating within the fintech and banking sectors, Fino’s recent developments highlight the criticality of robust compliance frameworks amid regulatory scrutiny. As financial regulations evolve, businesses must prioritize compliance to mitigate risks and ensure sustainable growth. Ankathil’s appointment signifies a proactive approach towards these challenges, serving as a valuable case study for other fintech entities navigating similar landscapes.

Furthermore, Fino’s strategic focus on expanding its customer base and enhancing its merchant network provides actionable insights into the importance of customer and partner engagement in driving business growth. Companies can draw lessons from Fino’s adaptability and resilience in the face of regulatory pressures.

How WebSenor Can Help

As businesses seek to navigate complex regulatory environments, WebSenor offers comprehensive technology solutions tailored to enhance compliance and operational efficiency. Our expertise in fintech services supports businesses in implementing robust compliance frameworks, ensuring adherence to regulatory standards, and optimizing performance metrics.

Whether you’re aiming to strengthen your compliance protocols or enhance your digital banking solutions, WebSenor’s suite of services can provide the strategic support needed to achieve your business objectives.

Conclusion

Fino Payments Bank’s strategic appointment of Abhilash Ankathil as CCO marks a pivotal step towards reinforcing its compliance efforts amid regulatory challenges. As the bank continues to expand its customer base and transition towards a small finance bank model, its experiences offer valuable insights for businesses in the financial sector.

For tailored technology solutions to enhance compliance and drive growth, consider partnering with WebSenor. Our expert team is ready to assist you in navigating the complexities of today’s regulatory landscape.

Call to Action: Contact WebSenor today to learn how our fintech solutions can empower your business with cutting-edge compliance and operational strategies.


This article was inspired by content from Inc42. Rewritten and enhanced with AI for educational purposes.