CPT (Change Manager)

As a Change Manager (CPT), you will be part of an innovative and entrepreneurial team, working with the latest cloud technologies to drive digital transformation across enterprise clients. You will play a key role in managing organizational change through cloud adoption, user training, and strategic communications, ensuring successful deployment and adoption of platforms like Google Workspace, Slack, and other SaaS solutions.
Scope / Level of Decision-Making:
This is an exempt position requiring independent initiative and limited supervision. While routine tasks are self-managed, more complex issues will be escalated to leadership.
Primary Responsibilities:
• Manage multiple cloud-based deployment projects simultaneously
• Oversee Google Workspace, Slack, and other cloud-based solution rollouts
• Organize and lead end-user technology training sessions and transformation workshops
• Develop and update training materials and course content tailored to client needs
• Create and execute customer-driven communication plans
• Customize communication strategies for different business units or user segments
• Lead discussions on branding, materials, and visual identity for deployments
• Provide event planning support for client engagement and change workshops
• Consult with clients to assess organizational change needs and implement tailored strategies
• Manage other related cloud consulting and transformation projects
Required Skills and Experience:
• Strong project management and organizational skills, including budgeting and task planning
• Excellent customer-facing skills with the ability to build rapport and establish trust quickly
• Proven ability to understand and explain unfamiliar software platforms
• Experience in corporate training and public speaking
• Must be a proactive self-starter comfortable working remotely and independently
• Willingness to travel domestically and internationally (25% on average, passport required post-hire)
Preferred Skills and Experience:
• Fluent in English (written and spoken)
• Strong working knowledge of Google Workspace and Slack (certifications or methodology knowledge a plus)
• Experience with cloud-computing and SaaS platforms
• Strong technical aptitude and adaptability
• Advanced degree (MA, MBA)
• Background in professional consulting or digital transformation
• Experience working remotely from a home office