Quadient Template Developer

About the role

Experience: 3–5 Years

Employment Type: Full-Time

Work Mode: Remote / Hybrid / On-site as per business requirement

Job Summary

We are seeking an experienced Quadient Template Developer with 3–5 years of hands-on experience in Quadient Inspire Designer and Quadient Interactive to design, develop, enhance, and support enterprise-level Customer Communication Management (CCM) solutions.

The ideal candidate should have strong expertise in Interactive and base template development, document composition, reusable components, data mapping, business rules, personalization, and complex document layouts. The candidate will work closely with business and technical teams to deliver high-quality customer communications across print and digital channels.

Key Responsibilities

• Design, develop, modify, and maintain customer communication templates using Quadient Inspire Designer and Quadient Interactive.
• Create and maintain Interactive templates, base templates, forms, letters, notices, and correspondence documents.
• Develop reusable content blocks, fragments, shared components, and template assets.
• Configure and maintain Quadient Interactive forms and correspondence templates.
• Implement business rules, conditional logic, dynamic content, and personalized communications.
• Perform data mapping, data manipulation, and transformation for template development.
• Process and integrate data from XML, JSON, and CSV sources.
• Design complex document layouts with dynamic tables, branding elements, logos, images, pagination, and advanced formatting.
• Ensure consistent document composition, formatting, branding, and layout across communication templates.
• Configure and manage users, groups, roles, and permissions within the Quadient platform.
• Support approval processes, template lifecycle management, and tenant onboarding.
• Perform template testing, validation, troubleshooting, and defect resolution.
• Provide production support and resolve template-related issues within defined timelines.
• Support deployments and ongoing enhancements to customer communication solutions.
• Collaborate with Business Analysts, Solution Architects, Developers, QA teams, and business stakeholders.
• Ensure templates comply with organizational standards, branding guidelines, and communication requirements.
• Maintain technical documentation related to templates, components, workflows, and configurations.

Required Technical Skills

• Quadient Inspire Designer
• Quadient Inspire Interactive
• Interactive Template Development
• Base Template Development
• Customer Communication Management (CCM)
• Document Composition and Layout Design
• Complex Template Design
• Reusable Content Blocks, Fragments, and Shared Components
• Interactive Forms and Correspondence Templates
• Data Mapping and Data Manipulation
• XML, JSON, and CSV
• Business Rules and Conditional Logic
• Content Personalization
• Dynamic Tables
• Advanced Formatting
• Pagination and Layout Management
• Branding Elements including Logos, Images, and Styles
• User and Group Administration
• Roles and Permissions
• Approval Process Management
• Tenant Onboarding
• Template Testing and Troubleshooting
• Production Support
• Deployment and Release Support

Good to Have Skills

• Azure Cloud Technologies
• Groovy
• JavaScript
• REST API Integrations
• Experience with print and digital customer communication solutions
• Knowledge of CCM platforms and enterprise document generation
• Experience with template lifecycle and governance processes

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 3–5 years of hands-on experience in Quadient Template Development.
• Strong practical experience with Quadient Inspire Designer and Quadient Interactive.
• Strong understanding of document composition and customer communication management.
• Experience developing complex, data-driven, and personalized communication templates.
• Strong analytical and troubleshooting skills.
• Good communication and collaboration skills.
• Ability to work independently as well as collaboratively with cross-functional teams.

Preferred Experience

• Experience working on enterprise-scale CCM implementations.
• Experience supporting print and digital customer communications.
• Exposure to cloud-based communication platforms, particularly Azure.
• Experience integrating Quadient solutions with enterprise applications through REST APIs.
• Experience with regulated industries such as banking, financial services, insurance, healthcare, or telecommunications is an advantage.

What you'll do

• Own delivery for client-facing web, mobile, AI, cloud or digital transformation work based on the role.
• Collaborate with project managers, designers, QA and client stakeholders through discovery, build, launch and support.
• Write clear documentation, communicate risks early and keep delivery quality high.
• Contribute to reusable engineering practices, reviews and mentoring inside the WebSenor team.

What we're looking for

• Strong hands-on experience relevant to this role and a portfolio of shipped production work.
• Clear communication, ownership mindset and ability to work with global clients.
• Comfort with delivery discipline: estimation, reviews, testing, documentation and release readiness.
• Ability to learn fast and work across modern product, engineering and AI-enabled workflows.

What you'll get

• Work on real enterprise client projects with measurable business outcomes.
• Collaborate with experienced engineering, design, QA and delivery teams.
• Growth through mentoring, project ownership and exposure to global clients.
• HR-approved compensation, benefits and policies as finalized during the offer process.

About the team

You will work with WebSenor project managers, UI/UX designers, QA engineers, cloud specialists and senior developers focused on quality delivery for enterprise clients.

Our hiring process

• Application Review: HR and delivery leadership review your profile for role fit.
• Technical Discussion: Meet the technical team for skill, communication and project-readiness evaluation.
• Final Conversation: Discuss compensation, joining timeline and team fit.
• Offer and Onboarding: Receive the offer, documentation checklist and onboarding plan.